Privacy Policy
Effective Date: April 2026 | Last Updated: April 2026
At Wellvesta, your privacy is as important to us as your health. This Privacy Policy describes what personal information we collect, why we collect it, how we use it, with whom we share it, and the choices available to you. By accessing www.wellvesta.in or purchasing our products, you agree to the terms of this Policy.
Our Policy is subject to change at any time. Your continued use of the website after any changes constitutes your acceptance of the revised Policy.
1. Information We Collect
We may collect personal information when you create an account, place an order, contact us, or participate in any promotion or survey. This includes:
- Personal details: name, email address, phone number, and delivery address
- Payment information: processed securely through third-party gateways — we do not store card details
- Usage data: IP address, browser type, pages visited, and time spent on our website
- Health preferences: optional information you share to help us recommend the right products
- Communications: messages, feedback, or queries you send us
- Device information: collected via cookies, web server logs, and web beacons
2. Purpose of Collection
We use the information collected solely to serve you better:
- To process, fulfil, and deliver your orders
- To communicate order updates, shipping status, and support responses
- To personalise your shopping experience based on your preferences
- To send promotional communications — only if you have opted in
- To improve our website, products, and overall customer experience
- To conduct marketing and performance research to benchmark our services
- To comply with applicable laws and regulatory requirements
3. Sharing of Information
Wellvesta does not sell, rent, or trade your personal information to any third party. We may share limited data only with:
- Logistics and delivery partners required to fulfil your orders
- Payment processors for secure transaction handling
- Technology and service providers who operate our website under strict confidentiality obligations
- Government or regulatory authorities when required by applicable law
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the relevant entity, who will be bound by this Policy.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, track site usage, and serve relevant content. By continuing to use www.wellvesta.in, you agree to our use of cookies.
You may disable cookies through your browser settings; however, certain features of our website may not function optimally as a result. We also use cookies to remember your selected currency so prices remain consistent during your visit.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards to protect your information against unauthorised access, misuse, loss, or disclosure. While we take every reasonable precaution, no method of internet transmission is entirely secure. Wellvesta shall not be liable for any loss or damage caused by unauthorised third-party access beyond our reasonable control.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law or regulatory obligations. Once your data is no longer needed, it is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated data
- Withdraw consent for marketing communications at any time
- Request deletion of your personal data, subject to legal obligations
To exercise any of these rights, please contact us using the details below.
8. Opt-Out
If you do not wish to receive promotional or marketing communications from Wellvesta, you may opt out at any time by contacting our support team. We will process your request promptly.
9. This Website is for Adults Only
This website is intended for users aged 18 years and above. Minors may browse the website but must not register, place orders, or submit any personal information. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Please review this page regularly to stay informed.
Contact Us
Email: wellvestaofficial@gmail.com
Phone / WhatsApp: +91 8347318270
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST